We,Sona Player (collectively, "we", "us", and "our") , understand that our users care about how their personal information is used and shared.
So we are committed to protecting your personal information in accordance with the highest standards of privacy and data protection laws. This Privacy Policy outlines how we collect, use, share, and protect the personal information you provide to us when using our app, as well as the choices and rights you have regarding your data.
By accessing or using our app Sona Player and its websites, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use our app.
Our Privacy Policy is designed to be transparent and straightforward, explaining in clear language what information we collect, why we collect it, how we use it, and the steps we take to safeguard it. We regularly review and update our Privacy Policy to ensure it remains compliant with applicable laws and best practices. Any significant changes to our Privacy Policy will be communicated to you through the app or by other means as required by law. We strive to maintain a balance between your privacy rights and our legitimate interests in providing you with a personalized and seamless experience. Your trust is essential to us, and we are committed to earning and maintaining it through responsible handling of your personal information.
Please take a moment to carefully read this Privacy Policy to understand how we treat your personal information. If you have any questions or concerns, please do not hesitate to contact us using the information provided in the "Contact Us" section of this Privacy Policy.
By using our Services, you are agreeing to this Privacy Policy. Please read it carefully.
The information we collect can be generally placed in two categories: 1) data on how the user uses our Services; 2) aggregate data on the content with which the user engages. We collect information to provide better Services to you—from figuring out basic stuff like which language you speak, to more complex things like which ads you'll find most useful. The information we collect, and how that information is used, depends on how you use our services and how you manage your privacy controls.
You understand and consent that we may provide and share the information to our partners, so that they, too, can provide you with an optimal experience, but we never disclose information to a partner in a manner that would identify you personally.
We use the unique identifiers tied to the application or device you are using to collect information.
For greater certainty, whenever you interact with our website or apps, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested. “Cookies” are identifiers we transfer to your mobile device that allow us to recognize your device and tell us how and when the Services are visited and by how many people. You may be able to change the preferences on your device to prevent or limit your acceptance of cookies, but this may prevent you from taking advantage of some of our features.
Whenever you interact with Sona Player, we automatically receive and record information on our server logs. The information we collect includes:
a. Services usage data. For example, this may include language you use, terms you search for, videos you watch, views and interactions with content and ads, voice and audio information when you use audio features, purchase activity, people with whom you communicate or share content, information regarding the version of our software you are using, the location from where you downloaded our software, how often you launch our software and which features you use.
b. Information you provide. We collect information you provide when you contact with us, including your personal information such as your email address, mobile phone number and/or any other personal information you disclosing with us.
c. Data on the quality of our Services. For example, this may include the interaction of your devices with our services, including IP address, crash reports, system activity, and the date, and time.
d. Hardware and software identification. For example, this may include the device type, settings and image resolution, operating system, mobile network information including carrier name and phone number, the version of Android operating system, the size of your device's screen and internal storage. We support over 500 different Android devices and this helps us reach decisions as to how to prioritize support for different kinds of hardware and software.
a. To Be the Visionary in the Field of Content Discovery and Entertainment Evolution, we do our best to execute our core values: Create Value for Our Users. The information we collect from all our services is for the purposes of providing better services to you.
b. Provide, Maintain, Improve and Develop our Services. We use your information to deliver our Services, and to ensure our Services are working stable, faster and better. We also use the information we collect in existing Services to help us develop new ones to better suit our users' needs.
c. Provide Personalized Services/Advertising. We may use the information we collect to customize our services for you, including providing recommendations and personalized content. We don't show you personalized ads based on sensitive categories, such as racial or ethnic origin, religious belief, political opinion, trade union or religious, philosophical or political organization membership, data concerning health or sex life, genetic or biometric data, when related to a natural person. Also, we don't share or use information that can personally identify you. You can control the personalized advertising within the ad setting section in your device.
d. Measure Performance. We use data for analytics and measurement to understand how our Services are used, which will help us to know the pros and cons of particular features and the performance of advertisers' ad campaigns as well.
e. Protect Public Policy. We use information to help improve the safety and reliability of our services. This may include: a) for compliance with a legal or regulatory obligation by the controller; b) The processing and sharing of data by public administrations is necessary for the implementation of public policy stipulated by laws or regulations, or based on contracts, agreements or similar instruments; c) when necessary for the execution of a contract or preliminary procedures related to a contract of which the data subject is a party, at the request of the data subject; d)for regular exercise of rights in judicial, administrative or arbitration procedures; e) for the protection of life of physical safety of the data subject or a third party; f) to protect health, in a procedure carried out by health professionals or by health entities; g) when necessary to fulfill the legitimate interests of the controller or a third party, except when the data subject's fundamental rights and liberties which require personal data protection prevail; or h) for the protection of credit, including as provided in the pertinent legislation.
When the processing of personal data is a precondition for the provision of our Services or for the exercise of a right, you may exercise your rights as listed in this Privacy Policy. We use different technologies to process your information for these purposes, such as automated systems that analyze your content to provide you with things like customized search results, personalized ads, or other features. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data.
When you manifestly make your information become public, your consent is deemed to be made through your action and we no longer need further consent from you to the extent allowed by applicable laws.
We may only share your information with companies, organizations, individuals or other third parties outside us with your consent. We reserve the rights to provide information to our affiliates and other trusted partners to process it for us, under our instructions and in compliance with this Privacy Policy and any other applicable laws. We will also share your data outside us if we have abovementioned needs to Protect Public Policy.
To provide better and personalized services for you, you understand and agree that we may share necessary information through SDK or other insertion tools with certain third parties, including without limitation, Google Admob, Facebook, Vungle and Pangle. The third parties may access, collect, store or share your information and/or serve content (including advertisements). You can check the SDK list via sonaplayer.com/sdk-list.
We may cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We can disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process including, but not limited to, subpoenas, to protect the property and rights of us or a third party, to protect the safety of the public or any person, to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity, or if it is required by law.
We will generally retain information for as long as required, allowed or for as long as we believe it useful. Even if the processing of personal data is terminated, we may continue to use and disclose your Personal Information in accordance with this Privacy Policy as amended from time to time to the extent allowed by applicable laws for purposes of a) compliance with a legal or regulatory obligation by the controller; b) transfer to third parties; or c) exclusive use of the controller, with access by third parties being prohibited, and provided the data has been anonymized.
We do not purport to have listed all possible disclosures that we might make. This Privacy Policy is intended to help you understand our general practices. This policy is not a promise that your information will never be disclosed except as described above. For example, third parties may unlawfully intercept or access information transmitted to or contained on the site, technologies may malfunction or not work as anticipated, or someone might access, abuse or misuse information, despite a lack of permission. Although we use what we believe to be commercially reasonable practices to protect your privacy, that does not mean, and you should not expect it to mean, that your information or communications will always be private or protected.
All natural people are assured ownership of her/his personal data, with the fundamental rights of freedom, intimacy and privacy being guaranteed.
You have the right to obtain the following from the controller, namely the Company, regarding your information being processed by the controller, at any time and by means of express request of you or your legally constituted representative to the processing agent, to the extent allowed by applicable laws:
a. Confirmation of the existence of the processing. You may at any time confirm the processing of data by reviewing the terms and policies of the Company, emailing us or any other means provided by us.
b. Correction of incomplete, inaccurate or out-of-date data. If you find out there is any incomplete, inaccurate or out-of-date information about you, you can contact us at any time regarding these issues and we will correct the information in accordance with what you reasonably provide.
c. Anonymization, blocking or deletion of unnecessary or excessive data or data processed in noncompliance with the provisions of applicable laws. You can at any time expressly request us to anonymize, block or delete certain information which you believe is unnecessary or excessive for data processing and is not in compliance with applicable laws through email.
d. Portability of the data to another service or product provider. By means of an express request and subject to commercial and industrial secrecy, you can export a copy of content in your Account if you want to back it up or use it with a service outside of Sona Player by emailing us, pursuant to the regulation of the controlling agency. This does not include data that have already been anonymized by the controller.
e. Deletion of personal data processed with the consent of the data subject. You can choose to delete your personal information by emailing us unless the use and/or disclosure of the information is for purposes of a) compliance with a legal or regulatory obligation by the controller; b) transfer to third parties; or c) exclusive use of the controller, with access by third parties being prohibited, and provided the data has been anonymized.
f. Information about public and private entities with which the controller has shared data. During the collection and processing of your information, we may share or disclose your personal data to third parties. The processor shall carry out the processing according to the instructions provided by the controller, which shall verify the obedience of the own instructions and of the rules governing the subject. You are entitled to know information about either public or private entities with which we have shared data by emailing us.
g. Information about the possibility of denying consent and the consequences of such denial. You can choose to give or deny your consent to the processing of your information. As listed in this Privacy Policy, we collect and process certain information for certain purposes. The denial of consent will lead to the failure of such purposes such as providing certain services to you or improving our products. If you have any questions about the denying of consent such as the possibility of denying consent and the consequences of such denial, please contact us at any time as you wish.
h. Revocation of consent. You can at any time revoke your consent, by express manifestation, through a facilitated and free of charge procedure to the processing of your information to the extent allowed by applicable laws. We provide various means for such revocation, e.g. through emails or privacy settings in the applications or your devices.
Your information may be processed on servers located outside of the country where you live. Though the data protection laws vary among countries, we try our best to comply with all applicable laws. Regardless of where your information is processed, we apply the same protections described in this policy as well as comply with all applicable laws.
Sona Player is built with reliable security features that continuously protect your information. We keep detecting and automatically blocking security threats from ever reaching you.
We work hard to protect you from unauthorized access, alteration, disclosure, or destruction of information we hold, including:
We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.
We do not knowingly collect or solicit Personal Information from children under the applicable age in your country or knowingly allow such persons to register unless it is upon the specific and highlighted consent of at least one of the parents or the legal representatives of the child. If you are a child as defined by any applicable law, please do not attempt to send any information about yourself to us without the permission of your parents or legal representatives, including your name, address, telephone number, or email address. No child may provide any personal information to us without necessary permission from its parents or legal representatives. We will use commercially reasonable efforts to verify that the consent referred to above was given by the child's representatives, considering available technologies. When we learn that we have collected personal information from a child without verification of parental consent, we will delete that information as quickly as possible. Children's personal data may be collected without the consent mentioned above when collection is necessary to contact the parents or the legal representatives, used one single time and not stored, or for their protection, and under no circumstances shall the data be passed on to third parties without consents as provided herein. If you believe that we might have any information from or about a child, please contact us at [email protected].
We regularly review this Privacy Policy and update it if it is necessary to make sure that we process your information in ways that comply with it as well as applicable laws. We will not reduce your rights under this Privacy Policy without your explicit consent. The date when the latest version was published will always be clearly identified. If changes are significant, we'll provide a more prominent notice, including, for certain services, email notification of Privacy Policy changes.
This Privacy Policy is written in different languages and the English version shall always prevail.
If you have any questions or concerns regarding privacy issues, or if you wish to be provided with any other information related to our privacy practices, please contact us at [email protected]